Matrix is an open communication protocol for chat, audio and video conferencing that is decentralized, federated and fully open source. It enables secure, encrypted communication between any servers and clients, similar to email but in real time and with a modern user experience.
What sets Matrix apart:
Decentralization: anyone can run their own server, with no central control.
Federation: servers can talk to each other, so independent organizations stay connected.
Security: end-to-end encryption, audited cryptography and privacy by design.
Openness: open APIs, free clients and bridges to other messengers.
Integration: connection to tools such as Slack, IRC, Telegram, Signal or MS Teams.
This makes Matrix the foundation for an open, interoperable communication infrastructure, both within a company and across organizational boundaries.
Our experience with Matrix in client projects
We use Matrix internally as our central chat system and rely on it every day for internal communication. A key reason for choosing Matrix was its built-in end-to-end encryption, which supports us ideally in terms of compliance and security. Our Matrix system is continuously maintained and updated, so upgrades, maintenance and security patches are firmly built into our operating processes. Through years of use, we know Matrix in depth, from initial setup to stable production operation.
Understanding the strengths and mastering the challenges
Matrix stands out for its open protocol, its decentralized architecture and the ability to use a variety of chat clients and integrations. We have extensive experience setting up Matrix and integrating it into existing systems, as well as connecting login mechanisms such as single sign-on. We regularly guide the onboarding of new team members and know how to avoid the typical stumbling blocks during rollout and use. We also have a deep understanding of the Matrix protocol, the underlying technical standards and the cryptography in use, which allows us to ensure secure operation in complex environments.
Our contribution to stable Matrix environments
We support the planning, implementation and ongoing care of Matrix systems in companies. This includes integration into existing communication infrastructures, connecting external clients and automating user management and permissions. Our goal is to provide secure, scalable and user-friendly communication solutions that fit flexibly into existing processes.
Why we are the right partner for Matrix
- Many years of experience running Matrix systems in production
- Deep understanding of the protocol, the cryptography and the technical architecture
- Know-how in integration, single sign-on and system automation
- Focus on security, compliance and stable communication